Thank you for shopping with us! Please review our shipping policy carefully before placing your order.

Shipping Method

Available shipping options can be selected during checkout and depend on the product type and quantity purchased. Some oversized items or mixed-media orders may ship via a different carrier or service at our discretion.

Shipping Options Include:

  • Standard Shipping (2-8 business days)
  • Expedited (1-3 business days)

Shipping Cost

All books ship for $4.99 for the first book

Every additional book: $1.99

Shipping costs for all other merchandise are calculated by weight and distance during checkout.

Shipping Area

We only ship within the United States.
We do not ship to U.S. territories, APO/FPO addresses, PO Boxes, or international destinations.

Order Processing

  • Orders are processed within 3 business days of receipt of payment.
  • Weekends and holidays are not included in processing times.
  • You will receive a confirmation email with tracking information once your order has shipped.

Damaged or Lost Packages

Once your package has been handed over to the carrier, it is in their care and responsibility. While we always do our best to ensure your order is packaged securely and shipped safely, we’re unable to assume responsibility for packages that are lost, delayed, or damaged while in transit. If an issue occurs during delivery, we’re happy to help you work with the carrier to resolve it.

If your package:

  • Arrives damaged, or
  • Does not arrive (is lost),

Please contact the carrier directly to file a claim:


USPS Claims: https://www.usps.com/help/claims.htm

FedEx Claims: Submit documentation and track your case online using the FedEx Claims Portal.

UPS Claims: Manage and submit dashboard cases directly through the UPS Support Claim Portal

Important: Retain all original packaging materials and the damaged item until your claim has been resolved by USPS.

Potential Service Interruptions

Delivery times are estimates and may be affected by:

  • Weather conditions
  • Carrier staffing or service disruptions
  • National holidays
  • Unforeseen events (natural disasters, etc.)

We are not responsible for delays caused by the shipping carrier.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate before submitting your order.
We are not responsible for packages delivered to an incorrect address provided at checkout.
We cannot reroute or reship items returned due to an invalid address unless additional shipping fees are paid.

If you have any further questions, feel free to contact us at customersupport@ravensmouthbooks.com.